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Knowledge Base

Discover PHP Error Logs in Your Account Manager

PHP is a commonly used server-side scripting language for creating dynamic websites, but it can encounter errors during the execution of scripts. Checking the PHP error logs is an important step in troubleshooting these issues. This article will guide you on how to access your PHP error logs through your Account Manager, allowing you to diagnose and resolve your website's issues quickly.

Locate the PHP Error Logs

You can access your PHP Error Logs within your Account Manager.

  1. Log in to your Bluehost Account Manager.
  2. Click Websites on the left side of the navigation menu.

    Account Manager - Websites tab

    You can also click on the Hosting tab, locate the hosting package you need to manage, and click its MANAGE button.

  3. Look for the website you need to manage, then click the SETTINGS button.

    Settings button

 

  1. At the top menu, click on the ADVANCED tab.

    Advanced tab

  2. Look for the Logs card, then click the MANAGE button.

    Account Manager - Advanced tab - Logs card

  3. On the Logs panel, you will see the following tabs:
    • Access Log
    • 4xx 5xx Errors
    • Activity Log
    • PHP Errors
  4. Click the PHP Errors tab.

    Logs card - PHP Errors tab

  5. If there is a PHP error, you will see the following columns under the PHP Errors tab.
    • Date: This shows the timestamp indicating when a specific PHP error occurred.
    • Error: This columns shows the detailed description of the PHP error that occured and typically includes, the nature of the error, exact file path or directory where the error came from, and the line number within the identified file where the error occured.

      PHP Error Logs

PHP error logs are updated in real time and can be accessed at any time when needed.

Once you've pinpointed the cause of the website error, you can proceed with finding the resolution for it. Here are some articles that can assist you in this process.

Summary

PHP error logs are important for fixing problems on websites. These logs record errors that happen when running PHP scripts. They provide key details, such as the type of error, where it occurred in the file and its line number. It is now convenient to access these logs through your Account Manager so you can move forward with troubleshooting issues quickly and keep the website running smoothly, which then leads to a better user experience.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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