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How to Reset Your Password

What to Do If You Forgot Your Password

Passwords are almost as hard to keep track of as car keys, and here, at Bluehost, you will use quite a few of them! This article will cover how to reset a lost password for your various systems and services so you don't get locked out. Depending on the system/service, security verification may be required.

Note: Remember that once your password has been reset, you may need to clear your cache and cookies to force your browser to stop trying to authenticate with the old password. Please see the articles linked below on how to reset your password on different platforms.

Account Password

To reset a forgotten password or update the password you use to log in to your Bluehost account, check out the article below.

Email Password

If you know your email password, you can change the password through webmail. Otherwise, you will need to update the password in the cPanel. Learn how to reset your email password on cPanel and webmail.

File Directory Password

The easiest method of password-protecting a single file on your hosting account is first password-protecting the directory containing that file. This can be done using the Password Protect Directory tool in your cPanel. The article linked below will show you how to manually password-protect a directory (folder) on your account.

FTP Password

If you are having trouble connecting to your hosting account via FTP, reset your password in the FTP Manager. You will need to be logged into your account to do this.

Joomla Password

If you need to reset the password for a Joomla and don't have access to the User Manager, you can recover your account by updating the password through the database. The article below will walk you through how to reset the password for your Joomla account using phpMyAdmin.

Microsoft 365 Password

A temporary password must be generated to reset your password on Microsoft 365. You need to request a temporary password, log in, and reset your password to recover your account.

MySQL Password

There are a few different cases where you may need to reset a database password. Passwords can be reset for the main MySQL user or other individual users. The main MySQL user is primarily used to log in to phpMyAdmin; however, it can also be used in database connection scripts. If you use the main MySQL username to connect to a database, you must change the MySQL user password and update the password in your script.

osCommerce Password

Learn how to reset your password on osCommerce. Note that osCommerce does not have an easy-to-use Password Reset tool. Instead, you must remove the existing administrator account and create a new one. This article will explain how to do so from within the database.

Resold Account Password

If you are a reseller and need to reset the password for a resold account, you can either update the password yourself or force a password reset email to be generated for your client. If you would like to force a client to reset their password, please see the article below.

WHM (Root) Password

To log in to WHM, you must first create a Root password. Learn how to set the Root password and then how to log in to WHM.

WordPress Password

If you have lost or forgotten the password for your WordPress installation, you can request a reset from the wp-admin login page. If you don't have access to or are unsure what email address is associated with the installation, you can reset the password from within the database. Check out the article below for account recovery steps.


If you have lost your password for various systems and services such as account login, email, file directory, FTP, Joomla, Microsoft 365, MySQL, osCommerce, resold account, WHM (Root), and WordPress, you can easily reset your password by following the relevant articles provided in this guide. Don't forget to create a strong password once you reset it.

Once you have reset your password, remember to clear your cache and cookies. These articles provide step-by-step instructions on how to reset your password on different platforms.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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