Since the start of the 2020 pandemic, companies have gotten creative with how they provide access to their goods and services. Whether it’s a restaurant supplying contactless delivery or a store providing pickup services, businesses are tailoring their services for their customers’ safety.
Not every business has an eCommerce solution for delivery and pickup. But as we head into the holiday season, it’s time to update your offerings.
Here’s the good news:
Here’s what you’ll learn:
- The benefit of offering more options for your customers
- The most useful plugins for your business’s needs
Why You Should Invest in Delivery and Pickup Systems
There has been a spike in pickup and delivery since the spring and summer of 2020.
According to tech company Medallia Zingle’s 2020 report “COVID-19 & The Future of Commerce,” 87% of consumers want services that decrease the necessity of in-person visits.
79% of respondents said their shopping habits have changed since the pandemic started. Also, 77% of consumers said they would factor in how much time is needed in-person when choosing which business to visit.
Safety concerns are changing the way people shop. If your business doesn’t keep up, you can lose customers who choose to go with competitors that will be more accommodating. Do your company a favor and give your customers plenty of options for receiving your product.
The Best Plugins for Delivery and Pickup
Assess what services your business can offer and find a plugin that helps you implement them. By starting with installing the WooCommerce eCommerce plugin, you can offer a wide range of service options to customers.
Leave At Door For WooCommerce
Leave At Door is a free plugin that adds an option for customers to select contactless delivery when checking out. The message gets sent to the administrator’s order screen, the confirmation email, and the order email. The customer can also add additional instructions if necessary.
Order Delivery or Pickup — ByC WooCommerce
Order Delivery or Pickup with Date Time Location is a plugin that does just that. It gives customers options for their desired delivery/pickup date and time. It gives retailers control of their availability, offers pre-orders, and sets different pickup points and locations.
Local Pickup Plus
If your customers can pick up items from a local store, Local Pickup Plus offers a comprehensive system to organize multiple locations, pickup sites, and distribution centers.
This plugin gives retailers several tools, including the option to control the number of items available for pickup, scheduling pickup times, setting up discounts for pickups, and notifying employees of pickup orders.
Delivery Drivers for WooCommerce
If you’re managing several drivers, the Delivery Drivers plugin can help. This plugin permits you to assign drivers to specific orders and have drivers update you regarding the order status. You’ll have a better idea of your employees’ location and your orders, making your business run smoother.
WooCommerce Cash On Pickup
If you want to offer a cash payment method, Cash on Pickup can accommodate your business. You can customize your instructions on the checkout page and make cash the only available option for pickup, if desired.
Order Date, Order Pickup, Order Date Time, Pickup Location, Delivery Date for WooCommerce
The Order date, time, and type plugin gives multiple options for delivery and pickup. It provides detailed features that give customers options to schedule their deliveries and pickups. You can designate specific pickup dates or offer holiday delivery dates.
The Curbside Pickup plugin helps coordinate your curbside service, which requires timing and organization. This plugin makes it easy by alerting your staff when customers arrive. It also offers various pickup options for customers, like selecting a parking space number or description of their vehicle.
It’s compatible with WooCommerce and WordPress as a standalone plugin.
Times are changing, and your business needs to keep up to stay afloat. By adding various pickup and delivery options on your website, you can better serve your customers.
These WordPress plugins will cover your needs, including facilitating curbside delivery, offering cash-only pickups, or organizing a pickup system at multiple locations.
Provide your customers with top-notch service and give them options when it comes to ordering. Are you ready to upgrade your eCommerce website? Browse through Bluehost’s hosting packages today.