Knowledge Base


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cPanel provides a reliable and intuitive server and site management platform. This article will act as a directory of all cPanel-related help.


  • cPanel Email: Setting a Signature

    This article will provide instructions for setting up email signatures in cPanel webmail applications.

  • cPanel Forms

    While there are many third-party form mail options available through popular builders and applications, you can always use cPanel's bult-in form mailer instead if preferred.

  • How To Access cPanel - What You Need / Where To Find cPanel

    How do I access my account Control Panel (cPanel)? Whether you want to log in directly or access the cPanel once logged in to your account, this article will walk you through the process.

  • VPS & Dedicated Hosting: Creating New cPanel Accounts through WHM

    If you would like to have more than one cPanel in your account or to host more than one website and want to keep them separate, then this tutorial will help you to be able to do that.

  • cPanel Image Manager

    How do I view Thumbnails of images in a directory? How do I scale images? How do I convert an image to a jpg, gif, bmp, or png?

  • cPanel Applications

    For your convenience, we offer several scripts for use on your web site. These tools allow you to setup common ready-made scripts.

  • Access Awstats without logging into cPanel

    Allowing access to Awstats without requiring a cPanel login

  • MySQL Database Access Outside of cPanel

    How do I grant permissions to cPanel for my MySQL database administrator without giving them the domain password?

  • Resellers: Troubleshooting cPanel

    Your customers may see only a whitescreen in the cPanel when they attempt to log in. This article will explain how to fix it so that the cPanel displays.

  • VPS & Dedicated Hosting: Restore or Transfer cPanel Accounts

    If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.

  • cPanel Email: How to Mass Delete Emails

    There are a large number of emails or spam that need to be deleted from an email account.

  • VPS & Dedicated Hosting: Using Multiple cPanel Accounts to Set Custom Name Servers

    Custom Nameservers on VPS and Dedicated Hosting are required when you are using multiple cPanels. This article will explain how to set up name servers for multiple cPanel accounts.

  • Index Manager

    The Index Manager allows you to customize the way a directory will be viewed on the web. This article will explain how to access and configure the Index Manager from your cPanel account.

  • CentOS 7 Upgrade

    VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. This article explains more about how to upgrade if you are running CentOS 6.

  • How To Upgrade cPanel Software

    Upgrading to the latest version of cPanel in WHM.

  • VPS & Dedicated Hosting: Troubleshooting Broken cPanel Themes

    cPanel themes will not work correctly on sub-cPanels that are created through the WHM. This article will explain how to change the theme to fix this.

  • How To Login to Control Panel - cPanel & Billing Panel

    This article explains how to access the control panel for your account. From here, you will be able to manage your website and billing preferences in either the cPanel or Billing panel.

  • How to set up cPanel email account in Outlook

    In this article, we will help you to set up your cPanel email account in Outlook for Desktop.

  • cPanel: How to Migrate Email Accounts

    This article will walk you through how you can transfer your email accounts from one cPanel to another. This process is also known as Email Account Migration.

  • Resetting the Password for an Email Account

    Instructions for resetting your Email Account's Password through cPanel or Webmail

  • Resellers: Useful Links

    Useful links for accessing the reseller WHM, cPanel and Webmail

  • VPS & Dedicated Hosting: Manage Login SSL Certificates

    How to manage the SSL used for cPanel login through the WHM

  • Stopping Display of All files on Web page

    How to Stop A Directory Index From Being Shown in cPanel

  • How To Use SSH on Windows PuTTY - Generate Public/Private Key Pair & File

    How do I create a Public/Private Key Pair in cPanel for use via SSH?

  • How to Update ClientExec

    This article will describe how to safely update your ClientExec installation in cPanel.

  • Email Account Management: How to Create, Remove, View, and Access

    We offer cPanel email, Microsoft Office, and Google Workspace. All of these options are easy to set up and manage. This article focuses on cPanel email and will explain how to Add, Delete and Manage your hosted email accounts.

  • VPS & Dedicated Hosting: Root WHM (rWHM)

    We offer a full WHM with root access for VPS and Dedicated Hosting owners. If you have issues, you can submit a support request to the cPanel customer service team through the support center.

  • Virtual Private Server (VPS) Hosting Plans Cost Comparison

    VPS solutions are built on powerful cloud technology, using our enhanced cPanel environment with full root access to CentOS. This article explains our VPS hosting packages, pricing, and features.

  • Process Manager Overview

    What is the Process Manager? How do I use the Process Manager? Why can I get to my cPanel but homepage does not display?

  • Disk Space and Bandwidth Usage

    Reports can be invaluable in managing an effective website. This article will explain where to find the reports on disk space, file count, and bandwidth usage within your Bluehost cPanel.

  • SSL/TLS Certificates for Addon Domains

    You are able to install an SSL certificate on any domain in your cPanel account, including addon domains. This article will describe how to install SSL Certificates to an Addon Domain.

  • How to Create an FTP Account

    How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.

  • VPS & Dedicated Hosting: Log Location

    There are two main locations where logs are kept on Dedicated and VPS servers. The /usr/local/cpanel/logs directory and the /var/log/ directory. This is a list of the logs common to each directory.

  • VPS & Dedicated Hosting: Enabling FTP on New Servers

    This article explains how to enable FTP on newly provisioned VPS or Dedicated cPanel. Since FTP is an unsecure connection point to the server, by default it's disabled in version’s 11.86 or prior.

  • VPS & Dedicated Hosting: ClamAV

    ClamAV is an open-source program for detecting viruses, malware and other malicious coding/files. It is a plugin for the cPanel and can be installed and enabled for all users on the VPS or Dedicated server.

  • Resellers Plans Cost Comparison

    Reseller accounts include unlimited Domains, Subdomains, cPanel accounts, MySQL databases, FTP accounts, and Email Addresses. This article lists prices for Reseller Hosting and Reseller related addons.

  • Dedicated Hosting Plans Cost Comparison

    Our Dedicated platform is built on OpenStack, a scalable cloud OS. This is provided with our own installation of WHM, an enhanced cPanel, and a custom Domain Manager and Server Management tools.

  • Error Logs

    cPanel Error Logs are useful when debugging scripts and finding missing files or broken links you may not be aware of. This article explains where to find and how to use them logs for troubleshooting.

  • How To Configure The PHP Environment With PHP ini

    How do I change the PHP environment for my site with php.ini?

  • Google Security Updates

    Google Chrome is updating their browser to improve internet security. AutoSSL is a cPanel feature that automatically installs and renews Let’s Encrypt SSL certificates for every assigned or parked domain on a hosting account.

  • Email Autoresponder

    What is an Autoresponder? How do I Create Autoresponders? This article describes how to manage Autoresponders for your cPanel email accounts, including adding, editing, and deleting if needed.

  • How To Add Handlers To Change PHP Version - PHP Version Setup

    This article will explain how to add a PHP handler to your .htaccess files. This is useful if you want to customize the version of PHP that runs your PHP files by directly editing your .htaccess file.

  • VPS & Dedicated Hosting: Enable Non-Legacy Backups

    If you want the backup tools on your cPanel accounts to access the server backups, this article will explain how to configure your dedicated or VPS server to use the new (non legacy) backup system.

  • VPS & Dedicated Hosting: Adding a New Package with WHM

    To help maintain stability or to set tiers for your clients or your separate websites, you will want to create a package, which will set limits for the cPanels that you assign to it.

  • Resellers: Where to Log in to your Account

    Reseller plans allow you to manage clients from within your account. This article provides an explanation covering where a reseller (and their customers) will login to access their sites.

  • PHP Pear Packages

    This article will outline which PHP PEAR Packages are installed and how you can install additional PHP PEAR Packages.

  • SquirrelMail

    We provide several programs to be able to check your cPanel email online. One of our previously offered programs was SquirrelMail. This article explains how to navigate and use SquirrelMail if your account still has access to it.

  • SSH Access

    SSH/Shell is not enabled by default in Legacy accounts. To enable SSH we will need you to verify your hosting purchase. This article will explain how to enable and use SSH within a Legacy account.

  • Accessing WebDisk and WebDav

    Web disk (also known as WebDAV) is a drag-and-drop interface which allows you to access your website's files as if it were a local drive on your computer. This article will explain how you can use this feature.

  • SpamAssassin: Access Spam Folder

    This article will explain how to subscribe to the spam folder in webmail. If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin, mail identified as spam will be placed in a spam folder.

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