Bluehost: Common Questions and Helpful Resources

In this article, we've compiled a list of common answers to frequently asked questions. We've also included links to Bluehost's knowledge base articles for quick and detailed assistance. Feel free to explore more information in our knowledge base to help you manage your account and hosting with ease.

• Account Management
• Hosting & Website Management
• cPanel Management
• Domains & DNS
• Emails
• View & Update PHP Version
• Website Error Messages
• Troubleshoot WordPress Errors
• Build a WordPress Site
• Summary

Account Management

Need help accessing or managing your Bluehost account? These articles will guide you through crucial account features and settings.

Account Overview:

• Bluehost Portal: Home Tab Overview – Learn how to navigate the Home tab of the Bluehost Portal.
• How to Log into the Bluehost Portal – Step-by-step guide to access your Bluehost Portal.
• How to Manage Users and Roles in Bluehost Portal – Understand how to add or manage user roles for your account.

Billing:

• Bluehost Account Invoicing and Automatic Billing – Locate and interpret your billing statements.
• Payment Type Accepted: Credit Card, PayPal, Checks, & Digital Wallets – Add, update, or remove payment methods securely.
• Refund Policy – Clarify how the refund process works on Bluehost services.

Support:

• How to Contact Support – Reach out to our 24/7 support team via chat or phone.

Hosting & Website Management

Bluehost offers an intuitive Customer Dashboard for managing your hosting services effortlessly.

• Create and Manage FTP Accounts for your Website – Create and manage your FTP accounts to upload and organize website files.
• How to Manage SSH Keys for Secure Server Access – Securely connect to your server using SSH and manage SSH keys.
• How to Create and Manage MySQL Databases and Users – Create and manage MySQL databases through the dashboard.
• How to Set Up Cron Jobs in Bluehost Portal – Automate scheduled tasks with easy configuration of cron jobs.
• View Hosting Error Logs for Troubleshooting – View error and access logs to diagnose website issues and monitor traffic.
• How to Navigate File Manager – Manage your website files directly from the Bluehost File Manager.

cPanel Management

Whether you’re new to web hosting or prefer cPanel for website control, these resources will help you navigate and utilize cPanel efficiently.

• How to Log into cPanel via the Bluehost Portal – Access cPanel through your account for advanced management.
• How to Create a Manual Backup – Create and download full backups of your hosting account.
• How to Manage Email Accounts: Create, Delete, and Update – Add, configure, and access your email accounts.
• How to Create, Remove, and Edit Files in File Manager – Upload, edit, and organize website files through the cPanel interface.

Domains & DNS

Manage your domain names and DNS settings with ease using these helpful guides.

• How to Use the Domains Tab in Your Bluehost Portal – Overview and step-by-step how-tos for managing the domains in your account.
• Guide to the DNS Tab in the Bluehost Portal – Add and modify A records, CNAMEs, MX records, and more.
• Use Custom Name Servers – Learn how to configure custom nameservers for your domains.
• How to Transfer A Domain Name to Us – A guide for transferring your domain to Bluehost.
• How to Transfer a Domain Name to a New Registrar - A guide for transferring your domain from Bluehost to a new registrar.
• Common DNS Issues and How to Solve Them – Resolve frequent DNS problems quickly.

Emails

From setting up professional email accounts to troubleshooting common issues, find everything you need for email management.

Setup & Management:

• How to Manage Email Accounts: Create, Delete, and Update – Configure email accounts in your Bluehost account or cPanel.
• How to Set Up cPanel Email with POP and IMAP Settings – Settings for Outlook, Apple Mail, Thunderbird, and mobile devices.
• What is a Professional Email? – Overview of Bluehost’s professional email offerings and how to purchase/set up.

Troubleshooting:

• Email Troubleshooting Guide: Quick Fix Checklist for Common Issues – Step-by-step fixes for blocked ports, DNS misconfigurations, and client errors.
• How to Enable or Disable Spam Assassin Email Filter in cPanel – Configure spam filters and learn about SpamAssassin on Bluehost.

View & Update PHP Version

Keep your website up to date and compatible with modern PHP versions.

• What is the Latest Supported PHP Version? – Locate your PHP version within your Bluehost account or cPanel.
• How to Use MultiPHP Manager: Set PHP Version per Domain – Safe methods to update your PHP version for better performance and security.

Website Error Messages

Encountering an error on your site? Here are solutions for common HTTP errors:

• How to Troubleshoot PHP 400 Errors – Understanding permission issues and troubleshooting missing pages or files.
• What Is A 500 Internal Server Error? How To Fix 500 Internal Server Error – Common causes and troubleshooting steps.
• Understanding HTTP Error Codes on Bluehost – Reference for website error codes and their meanings.

Troubleshoot WordPress Errors

Is WordPress running into issues? These guides address typical problems:

• How to Repair a Broken Database in Bluehost Portal – Steps to fix corrupted or crashed WordPress databases.
• How to Reset WordPress Password – Common login issues and solutions.
• WordPress: Blank White Pages (White Screen of Death) – How to resolve white screens caused by plugins or themes.
• How to Change the WordPress URL – Fix domain and redirect problems within WordPress settings.

Build a WordPress Site

Just starting with WordPress? These articles will help you create a great website from scratch.

• Getting Started with WordPress – List of all WordPress helpful articles.
• How to Install a Plugin – Enhance your site features with plugins safely.
• How to Install Premium WordPress Themes – Choose and customize themes that fit your site’s purpose.
• How to Install WordPress - WordPress Manual Installation – For users wanting full technical control.
• How to Install WordPress Using the Bluehost Portal – The easiest way to install WordPress with Bluehost.

Summary

This article consolidates key support topics for Bluehost users, offering comprehensive guidance on managing accounts, hosting, domains, emails, and building or troubleshooting WordPress sites. Each section includes helpful links and instructions to empower users with convenient self-service options, complemented by access to Bluehost’s expert 24/7 support team when needed. From account setup to advanced server management and error resolution, this resource aims to simplify your Bluehost hosting experience.